Customer Support Agents
publié le 28-7-2020
Agent de centre de contact (m/f)
type de job
temps plein
type contrat
jobs fixes après intérim
Assurances, finances et immobilier
Postule maintenant
Description de l'entreprise

Want to join the exciting and innovating world of online banking?

Our client is looking for extra Customer Support Agents. Sign up and help us grow.

He is fast on its way to become a major financial player in Belgium. Our number of clients has doubled in 5 years and each year we recruit +15% staff.

As an online bank, our customer support agents play a key role. They handle the direct contact with our clients and are the ambassadors of the quality of our service.

Description de la fonction

This vacancy offers you a very broad and first hand introduction into the dynamic world of online banking.

Your mission:

You answer the customers questions by phone, e-mail, social media and chat

You support the client with any kind of issue by reacting in a fast and precise way

You think about solutions for the problems the customer is facing and try to resolve the problem upon the first contact

Tes atouts

Your profile:

You are bilingual FR/NL (English is considered a +) and pay attention to correct spelling and grammar
You have an affinity with the banking sector and/or the digital world
You are a team player that can work autonomously
You can adapt to a flexible work planning
You have at least a high school degree or equivalent through experience


What we offer:

An exciting position within a young and dynamic team
A job with a lot of variation and a very broad range of topics
An introduction into the world of banking and on the job training by a professional management team
A qualitative working location in a green environment, easily reachable by public transport
An attractive salary package with the possibility to evolve towards an unlimited duration contract

Postule maintenant
informations de contact

informations de l'agence
Boulevard Paepsem 11 A
emplois récemment vus