As a Service Desk Agent, you provide support by phone to the following three groups:- End- users/ Rental dealers and Technicians- You provide a fast, customer-focused service and offer a remote solution- Using call instructions, you ensure a correct representation of the first line support. - You provide technical support (users and technicians) using a set of manuals and instructions. In addition, you will be trained on the device itself- You monitor the
As a Service Desk Agent, you provide support by phone to the following three groups:- End- users/ Rental dealers and Technicians- You provide a fast, customer-focused service and offer a remote solution- Using call instructions, you ensure a correct representation of the first line support. - You provide technical support (users and technicians) using a set of manuals and instructions. In addition, you will be trained on the device itself- You monitor the
As a Service Desk Agent, you provide support by phone to the following three groups:- End- users/ Rental dealers and Technicians- You provide a fast, customer-focused service and offer a remote solution- Using call instructions, you ensure a correct representation of the first line support. - You provide technical support (users and technicians) using a set of manuals and instructions. In addition, you will be trained on the device itself- You monitor the
As a Service Desk Agent, you provide support by phone to the following three groups:- End- users/ Rental dealers and Technicians- You provide a fast, customer-focused service and offer a remote solution- Using call instructions, you ensure a correct representation of the first line support. - You provide technical support (users and technicians) using a set of manuals and instructions. In addition, you will be trained on the device itself- You monitor the
As a Service Desk Agent, you provide support by phone to the following three groups:- End- users/ Rental dealers and Technicians- You provide a fast, customer-focused service and offer a remote solution- Using call instructions, you ensure a correct representation of the first line support. - You provide technical support (users and technicians) using a set of manuals and instructions. In addition, you will be trained on the device itself- You monitor the
As a Service Desk Agent, you provide support by phone to the following three groups:- End- users/ Rental dealers and Technicians- You provide a fast, customer-focused service and offer a remote solution- Using call instructions, you ensure a correct representation of the first line support. - You provide technical support (users and technicians) using a set of manuals and instructions. In addition, you will be trained on the device itself- You monitor the
Als verantwoordelijke klantedienst coördineer en ondersteun je het klantenservice-team van 3 collega's op het hoofdkantoor. Daarnaast ben je eveneens het aanspreekpunt voor de collegas op onze andere locaties in België. Je zorgt ervoor dat alle neuzen in dezelfde richting staan en geeft opleiding van nieuwe medewerkers en dompelt hen onder in het DNA van onze onderneming. Je behandelt telefonische en schriftelijke klachten en werkt mee aan de opvolging van
Als verantwoordelijke klantedienst coördineer en ondersteun je het klantenservice-team van 3 collega's op het hoofdkantoor. Daarnaast ben je eveneens het aanspreekpunt voor de collegas op onze andere locaties in België. Je zorgt ervoor dat alle neuzen in dezelfde richting staan en geeft opleiding van nieuwe medewerkers en dompelt hen onder in het DNA van onze onderneming. Je behandelt telefonische en schriftelijke klachten en werkt mee aan de opvolging van
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