Customer support assistant
bruxelles 18
publié le 2-12-2019
fonction
Collaborateur au service clientèle (m/f)
type de job
temps plein
type contrat
jobs temporaires
secteur
industrie des machines et outils
référence
DUOTT-1053328
Postule maintenant
Description de l'entreprise

Entreprise secteur technique

Description de la fonction

Answer and direct phone calls (back up SPOC)
Planning of customer support teams: organize and schedule appointments (trainings, assistance on-site, sales services, product repairs and tests) in coordination with planning team
Assist the inside technical engineer (preparation & sending quotations, reports, Act as the contact point for internal and external clients on administrative aspects for After-sales issues
Support with formalization of quotations to customers
Handling of returns for specific Industry products: organize expertise's, follow-up on reports and customer decisions, Creation of service requests and coordination with planning team
Software: quotations, entire ordering process, outbound reinstatement campaigns
Quotations for trainings and on-site tests
Quotations follow-up with customers
Ordering of Material for interventions

Tes atouts

Proven experience as an administrative assistant,
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task

Qu'offrons-nous?

mission interim

Postule maintenant
informations de contact
02-340 18 45
02-340 18 45

informations de l'agence
Anderlecht
Boulevard Paepsem 11 A
1070 ANDERLECHT
003223401845
003223401845
emplois récemment vus