Customer Service Coordinator UK/GE
feluy
gepubliceerd op 8-10-2019
functie
Customer service medewerker (m/v)
jobtype
voltijds
contracttype
tijdelijke opdracht
sector
Chemische en farmaceutische industrie
referentie
DUOTT-1049172
Solliciteer voor deze job
Bedrijfsprofiel

Our client is looking to recruit a Customer Service Coordinator. The Role :

Provide support to current and prospective Customers including order processing, handling inquiries, order confirmation and invoicing per specific region or product. Responsible providing product and service support to customers and ensure that they receive the best possible service.

Jobomschrijving

Your responsibilities:
- Provide prompt response to Email and telephone enquiries, sales and order enquiries, including product and service availability and delivery information
- Develop good customer relationships, particularly with key accounts, by tracking or chasing for orders,...
- Transfer accurately sales and service orders into SAP, highlighting any special requirements, optimizing the supply and transport as required
- Regularly check unconfirmed orders and take necessary action to get confirmed and ensure that customer delivery expectations are met
- Ensure invoices are checked for accuracy against account or payment issues and expedite handling of customer complaints, product returns, and credit notes
- Provide sales support to sales team, including handling sales correspondence, sending literature and samples
- Actively work as a team member and provide back up as necessary to other Customer Service colleagues
- Projects on request of the Customer Service Manager

Jouw aanbod

- 2 years in a similar position with order processing skills, preferably SAP
- Good communications skills, outgoing personality
- very good knowledge in German & English, another language is an asset

Wat bieden wij?

- 3 months of temporary contract.
- Salary according to experience.
- Meal vouchers (8 €)

Solliciteer voor deze job
contact informatie
Marceau & Sophie
charleroi.office@tempo-team.be 071-53 27 85
071-53 27 85

kantoorinformatie
Charleroi
Avenue Général Michel 1 E
6000 CHARLEROI
003271280494
003271280494