Tempo team is recruiting an order administrator for one of its clients located in 1140 BRUSSELS
. Management and Coordination of your own Accounts . Sole point of contact for your customer for any queries or issues that are order related . Processing and acknowledging of orders on a daily basis through Navision and Oracle . Provide excellent communication to customers via Email, Fax and Telephone . Checking Availability and Pricing . Supply customers with back order reports and shipping reports via Navision and Oracle . Liaise with Lead Time Analyst and Planners about stock requirements . Organise consolidated shipments and booking requirement per customer¿s individual needs . Provide tracking and POD information as required . Research and solve customer queries and problems. Escalate to OM Supervisor as required . Liaise daily with Sales Managers, EMEA Sales, Warehouse and Finance daily to resolve issues or update on new requirements . Attend phone conferences if required . Coordinate discrepancy reporting and process Credit requests as required . Work with Sales managers to ensure correct pricing for promotional offers, special discounts etc. . Carry out any other work as detailed by the Order Management Supervisor . Support other Team members in daily duties and training if required . Effective support and help to other departments within Garmin when required.
. Bilingual (NL/FR) with good knowledge of ENG (internal communication) . Good knowledge of Microsoft Office . Have an interest in administration . Structured, organised and rigorous . Customer oriented . Punctual . Computer literate, Oracle Experience is a plus . Experience in Data entry is a plus . Experience in Customer Service is a plus . Experience in communicating via Telephone/Email/Fax is a plus
Wat bieden wij?
. Temporary contract for 6 months with the possibility of obtaining a permanent contract . Monday to Thursday: 8.30am - 5.30pm including 1 hour unpaid lunch break . Fri: 8.30am - 4.30pm including 1 hour unpaid lunch break . Gross monthly salary 2000€-2200€. . 6 € meal vouchers . Transport allowance according to PC200 . Sectoral bonus . Eco-cheque
Upon signature of the permanent contract :
. DKV hospital insurance . Group insurance (= 8% of gross annual salary)