• Act as main point of customer contact for daily operations for assigned
account(s)/mailboxes
• Work with kitting production teamlead/supervisor to ensure timely completion of kits
according to customer specified requests
• Work with customer to communicate inventory required for upcoming projects to
ensure timely completion
• Assist in all levels of kit production to ensure timely completion of orders
• Answer all customer requests for information regarding production, orders, and
inventory as needed
• Handle all customer communication, both written and verbal, as related to daily
operations