Customer Care Assistant
brussel 18
gepubliceerd op 8-11-2019
functie
Customer service medewerker (m/v)
jobtype
voltijds
contracttype
tijdelijke opdracht
sector
Machine en werktuigen industrie
referentie
DUOTT-1053328
Solliciteer voor deze job
Bedrijfsprofiel

Onze klant is leider van de digitale transformatie van energiebeheer en automatisering in woningen, gebouwen, datacenters, infrastructuren en industrie├źn.

Jobomschrijving

Answer and direct phone calls (back up SPOC)
Planning of customer support teams: organize and schedule appointments (trainings, assistance on-site, sales services, product repairs and tests) in coordination with planning team
Assist the inside technical engineer (preparation & sending quotations, reports, Act as the contact point for internal and external clients on administrative aspects for After-sales issues
Support with formalization of quotations to customers
Handling of returns for specific Industry products: organize expertise's, follow-up on reports and customer decisions, Creation of service requests and coordination with planning team
Software: quotations, entire ordering process, outbound reinstatement campaigns
Quotations for trainings and on-site tests
Quotations follow-up with customers
Ordering of Material for interventions

Jouw aanbod

Proven experience as an administrative assistant,
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task

Wat bieden wij?

U komt terecht in een leuke werkomgeving met aangename collega's. Wij bieden U een aantrekkelijk salaris en een flexibel uurrooster.

Solliciteer voor deze job
contact informatie
02-340 18 45
02-340 18 45

kantoorinformatie
Anderlecht
Boulevard Paepsem 11 A
1070 ANDERLECHT
003223401845
003223401845
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