Sales and Customer service specialist FR GER DU ENG DIEGEM

. Coordination and administration of the sales order process: register stock movements, make goods reservations, plan orders, perform consistency checks between orders and delivery schedules, etc.
. Complex management of cross-border and inter-company flows to process sales orders.
. Complex management of the outbound process and of different types of stocks to fulfill sales orders.
. Follow-up of all aspects related to the handling of orders placed by customers in line with the company¿s quality standards.
. Be responsive and inform the customer at all times about the progress of the service provided.
. Keep the customer database up to date.
. Establish and maintain efficient communication with all stakeholders.
. Daily reporting of customer requests and incidents to your project manager.
. Consolidate all important files (minutes, contracts, deliverables, invoicing, etc.)
. Support communication between various stakeholders.
. Coordinate internal and client meetings and drafting of minutes of meetings.
. Acting as the right-hand of the project/programme manager and helping him/her with any ad hoc activities. ...