Customer Service Coordinator UK/GE
publié le 8-10-2019
Collaborateur au service clientèle (m/f)
type de job
temps plein
type contrat
jobs temporaires
industrie chimique et pharmaceutique
Postule maintenant
Description de l'entreprise

Our client is looking to recruit a Customer Service Coordinator. The Role :

Provide support to current and prospective Customers including order processing, handling inquiries, order confirmation and invoicing per specific region or product. Responsible providing product and service support to customers and ensure that they receive the best possible service.

Description de la fonction

Your responsibilities:
- Provide prompt response to Email and telephone enquiries, sales and order enquiries, including product and service availability and delivery information
- Develop good customer relationships, particularly with key accounts, by tracking or chasing for orders,...
- Transfer accurately sales and service orders into SAP, highlighting any special requirements, optimizing the supply and transport as required
- Regularly check unconfirmed orders and take necessary action to get confirmed and ensure that customer delivery expectations are met
- Ensure invoices are checked for accuracy against account or payment issues and expedite handling of customer complaints, product returns, and credit notes
- Provide sales support to sales team, including handling sales correspondence, sending literature and samples
- Actively work as a team member and provide back up as necessary to other Customer Service colleagues
- Projects on request of the Customer Service Manager

Tes atouts

- 2 years in a similar position with order processing skills, preferably SAP
- Good communications skills, outgoing personality
- very good knowledge in German & English, another language is an asset


- 3 months of temporary contract.
- Salary according to experience.
- Meal vouchers (8 €)

Postule maintenant
informations de contact
Marceau & Sophie 071-53 27 85
071-53 27 85

informations de l'agence
Avenue Général Michel 1 E
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